{"id":1464,"date":"2024-04-30T19:07:40","date_gmt":"2024-04-30T17:07:40","guid":{"rendered":"https:\/\/dev2.audreyinfographie.com\/support\/"},"modified":"2026-10-21T02:22:29","modified_gmt":"2026-10-21T00:22:29","slug":"support","status":"publish","type":"page","link":"https:\/\/dev2.audreyinfographie.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.25.0&#8243; background_color=&#8221;#000000&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(18,26,37,0) 64%|#121a25 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(18,26,37,0)&#8221; background_color_gradient_start_position=&#8221;64%&#8221; background_color_gradient_end=&#8221;#121a25&#8243; background_image=&#8221;https:\/\/dev2.audreyinfographie.com\/wp-content\/uploads\/2024\/07\/esports-17.jpg&#8221; 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_module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\">If our support technician needs remote access, you will receive a PIN code to enter below to download an applet and start a support session.<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<form name=\"logmeinsupport\" action=\"https:\/\/secure.logmeinrescue.com\/Customer\/Code.aspx\" method=\"post\" style=\"text-align: center; margin: 0 auto;\"><!-- [et_pb_line_break_holder] -->    <span>Enter your six-digit code: <\/span><input type=\"text\" name=\"Code\"><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->    <input type=\"submit\" value=\"Connect with a technician\"><!-- [et_pb_line_break_holder] -->    <input type=\"hidden\" name=\"tracking0\" maxlength=\"64\"> <!-- optional --><!-- [et_pb_line_break_holder] -->    <input type=\"hidden\" name=\"language\" maxlength=\"5\"> <!-- optional --><!-- [et_pb_line_break_holder] -->    <input type=\"hidden\" name=\"hostederrorhandling\"> <!-- optional --><!-- [et_pb_line_break_holder] --><\/form>\n<p><!-- [et_pb_line_break_holder] -->[\/et_pb_code][et_pb_text _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\">We&#8217;re here to help.<br \/>If you need help, please contact us through one of our support channels such as the self-service portal, send us an e-mail at <strong><a href=\"mailto:support@rcselectroniques.com\">support@rcselectroniques.com<\/a> <\/strong>or call our hotline at (514) 594-9607.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Footer&#8221; _builder_version=&#8221;4.27.7&#8243; background_color=&#8221;#0087E8&#8243; custom_padding=&#8221;0vw||0vw||true|false&#8221; bottom_divider_style=&#8221;wave&#8221; bottom_divider_color=&#8221;#2E9AE8&#8243; bottom_divider_height=&#8221;50px&#8221; bottom_divider_flip=&#8221;vertical&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;||17px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; 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locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Don&#8217;t miss a thing!<\/h2>\n<h3>Follow us on social networks.<\/h3>\n<p>[\/et_pb_text][et_pb_social_media_follow icon_color=&#8221;#FFFFFF&#8221; _builder_version=&#8221;4.25.0&#8243; text_orientation=&#8221;center&#8221; custom_padding=&#8221;||16px|||&#8221; border_radii=&#8221;on|60px|60px|60px|60px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_social_media_follow_network social_network=&#8221;facebook&#8221; url=&#8221;https:\/\/www.facebook.com\/profile.php?id=100068385347771&#8243; _builder_version=&#8221;4.25.0&#8243; background_color=&#8221;#1A2C4C&#8221; background_enable_color=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]facebook[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SupportRemote Support PortalIf our support technician needs remote access, you will receive a PIN code to enter below to download an applet and start a support session.We&#8217;re here to help.If you need help, please contact us through one of our support channels such as the self-service portal, send us an e-mail at support@rcselectroniques.com or call [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":2231,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1464","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.4 - aioseo.com -->\n\t<meta name=\"description\" content=\"Support Remote Support Portal If our support technician needs remote access, you will receive a PIN code to enter below to download an applet and start a support session. 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